top of page

Return Policy

At Solesfresh, we stand by the quality of our SoleScrubber Shoe Cleaning Bag and want you to be fully satisfied with your purchase. If you're not happy with your order, you may return it under the following conditions:

  • 30-Day Money-Back Guarantee – If you're not satisfied, you may return your item within 30 days of delivery for a full refund or exchange.

  • Item Condition – Returned items must be unused, in original packaging, and in resellable condition.

  • Return Shipping – Customers are responsible for return shipping costs unless the item arrives damaged or defective.

  • Processing Time – Refunds are processed within 5-7 business days after we receive the returned item.

To initiate a return, contact us at jake_wilson2000@outlook.com with your order number and reason for return.

Privacy Policy

At Solesfresh, we value your privacy and are committed to protecting your personal information.

What Information We Collect:

  • Name, email, phone number, and shipping address for order fulfillment.

  • Payment details (processed securely through third-party payment providers).

  • Browsing activity and preferences to enhance user experience.

Terms Of Service

By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, please do not use our website or services.

1. General Use

  • You must be at least 18 years old to use this website.

  • You agree not to use our website for any unlawful purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Orders

  • All product descriptions, images, and prices are subject to change without notice.

  • We reserve the right to limit or cancel orders at our discretion.

  • We are not responsible for delays caused by third-party shipping providers.

3. Payment & Billing

  • All purchases must be made using authorized payment methods.

  • We use secure third-party payment processors and do not store payment details.

  • Prices do not include applicable taxes or shipping fees unless stated otherwise.

4. Returns & Refunds

  • We accept returns within [Insert Days] days of purchase, provided the product is unused and in original packaging.

  • Refunds will be issued after product inspection and may take [Insert Days] to process.

  • Shipping costs for returns are the responsibility of the customer unless the item is defective.

5. Intellectual Property

  • All content, logos, images, and designs on SolesFresh.com are owned by us and may not be used without permission.

  • You may not copy, distribute, or modify any website content for commercial purposes.

6. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages from using our products.

  • The SoleScrubber is designed for shoe cleaning purposes only. Misuse of the product is at the user’s risk.

7. Privacy Policy

  • We respect your privacy. Please review our [Privacy Policy] for details on how we collect and use your information.

8. Changes to Terms

  • We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

9. Contact Information

For any questions or concerns about these Terms, please contact us at:

Jake_wilson2000@outlook.com

Contact us to share your experience and feedback

© 2023 by SoleFresh. All rights reserved.

bottom of page